Troubleshoot slow transcription
Diagnose long processing times, sustained graphics usage, and dictations that do not return text.
Recognize the symptoms
A short delay after recording is expected because Koeva processes speech locally. A transcription that remains pending for a long time, returns no text, or keeps the graphics card fully loaded can indicate a graphics compatibility issue.
First actions
- Close Koeva completely.
- Install the latest graphics driver available for your computer.
- Restart Windows.
- Launch Koeva and test a short recording of a few seconds.
- If the issue continues, collect your hardware details and report the problem.
Collect details
- Windows version
- Koeva version
- Processor model
- Graphics card model or models
- Installed graphics driver version
- Approximate recording length and processing time