Documentation

Documentation

Setup, hardware guidance, and practical help for private local transcription.

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Support

Report an issue

Send the details needed to investigate a Koeva issue efficiently.

Describe the problem

A clear issue report makes technical investigation faster. Describe what you expected, what happened instead, and whether the behavior is reproducible.

Include these details

  • Koeva version
  • Windows version
  • Processor, RAM, and graphics card models
  • Graphics driver version
  • Exact steps that trigger the issue
  • Approximate audio length and processing time
  • Screenshots or logs when available

Contact support

Send your report to support@koeva.app. Do not attach private audio unless support explicitly asks for a sample and you are comfortable sharing it.